Terms of service
Terms of Service
Welcome to Linked Charlotte. By visiting our website or purchasing from our store, you agree to the terms below. Please read them carefully before placing an order.
Store Use
By using this website, you confirm that you are at least the age of majority in your state or province, or that you have permission from a parent or guardian to use this site.
You agree not to use our website, products, or services for any illegal, unauthorized, or harmful purpose.
Product Information
We do our best to make sure all product descriptions, photos, prices, colors, sizes, and availability are accurate. However, slight differences may occur due to lighting, screen settings, product updates, supplier updates, or inventory changes.
Product images may be used for display and reference purposes. Final items may have slight differences in color, packaging, details, or presentation.
Orders
After placing an order, you will receive an order confirmation by email. This confirmation means we have received your order, but it does not guarantee that the order has been fully processed, shipped, or accepted.
Linked Charlotte reserves the right to cancel or refund any order if there is an inventory issue, pricing error, payment issue, fraud concern, shipping restriction, or other issue that prevents us from completing the order.
Pricing and Availability
Prices and product availability may change at any time without notice. We reserve the right to update, discontinue, or remove products from the site at any time.
If an item becomes unavailable after purchase, we may contact you with options such as a replacement, store credit, wait time update, or refund.
Shipping and Delivery
Shipping times are estimates and may vary based on product availability, carrier delays, destination, customs processing, weather, holidays, or other factors outside of our control.
Once an order is shipped, tracking information may take time to update. Delays in tracking do not always mean the package is lost.
Customers are responsible for entering the correct shipping address at checkout. Linked Charlotte is not responsible for orders delayed, lost, or returned due to incorrect or incomplete address information.
Returns and Refunds
Returns and refunds are handled according to our Return and Refund Policy. Please review that policy before purchasing.
Customers must contact us first at linkedcharlotte@gmail.com before sending back an item or opening a dispute. Items returned without approval may not be accepted.
Order Issues and Disputes
If you have an issue with your order, including delays, damage, wrong item, missing item, or delivery concerns, please contact us at linkedcharlotte@gmail.com so we can review the situation and work toward a resolution.
Opening a payment dispute or chargeback before contacting us may delay the resolution process, since the matter will then need to be handled through the payment provider’s dispute system.
We keep records of order confirmations, customer communication, tracking updates, delivery status, and refund/return decisions to help resolve any order issues fairly.
Payment
By placing an order, you confirm that you are authorized to use the payment method provided. If a payment is declined, reversed, flagged, or disputed, your order may be canceled or delayed.
Intellectual Property
All website content, branding, product descriptions, graphics, photos, page designs, logos, and other materials on this site are the property of Linked Charlotte or used for store display purposes. You may not copy, reproduce, or reuse our content without permission.
Third-Party Services
Our store may use third-party services such as payment processors, shipping carriers, tracking providers, marketing platforms, and website tools. We are not responsible for delays, errors, outages, or issues caused by third-party providers.
Limitation of Liability
Linked Charlotte is not responsible for indirect, incidental, or unexpected damages related to the use of our website, products, shipping delays, third-party services, or customer misuse of products.
Our goal is always to provide a smooth shopping experience, but we cannot guarantee that the site will always be error-free, uninterrupted, or fully updated at all times.
Changes to These Terms
We may update these Terms of Service at any time. Updates will be posted on this page, and continued use of the site means you agree to the updated terms.
Contact Information
For questions about these Terms of Service, your order, or any store policy, contact us at:
