Pre-Order
This page explains how sourced and pre-order items work on Linked Charlotte, including processing timelines, shipping expectations, and delivery windows.
1. Sourced & Pre-Order Items
Some products available on Linked Charlotte are offered as sourced or pre-order items.
This means the item is secured through our trusted supplier network after an order is placed, rather than being stocked in a traditional retail warehouse.
2. Why We Use Sourcing
Sourcing allows Linked Charlotte to provide access to exclusive, limited-availability, and high-demand products that may not always be available through standard retail channels.
3. Processing Time
Sourced and pre-order items typically require 3–4 business days for processing.
During this time, your order is confirmed, secured, and prepared for shipment through our supplier network.
Processing time begins once payment has been successfully completed.
4. Shipping & Delivery
Once processing is complete, orders are shipped using domestic or international carriers.
Shipping timelines vary depending on supplier location, destination, and carrier performance.
From order placement to final delivery, the full process typically takes 7–12 business days.
Delivery timelines are estimates and not guaranteed.
5. Tracking Information
Once your order ships, you will receive a tracking number via email.
Tracking updates may take 24–72 hours to become active after the carrier scans the package.
All orders can be tracked using our Track Order page, which supports global carrier tracking.
6. Returns & Cancellations
Due to the nature of sourcing and pre-order fulfillment, orders cannot be canceled once processing has begun.
Sourced and pre-order items may be considered final sale.
Returns or replacements are only considered if an item arrives damaged, defective, or incorrect.
7. Customer Acknowledgment
By placing an order for a sourced or pre-order item, customers acknowledge and accept the processing time, shipping timeline, and fulfillment method outlined on this page.
